Payments

Exceptional merchant services:
Tailored payment

Experience the difference in payment services, offering a range of card, ePOS, and payment solutions designed to empower our merchant partners. We provide a diverse selection of reliable products and services, ensuring value at every stage—benefiting banks, our partner network, and most importantly, the end customers. You get dependable payment solutions that support your business growth and enhance the customer experience.

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Accept payments anywhere

Take payments anytime, anywhere with our versatile card machines—whether fixed, mobile, or portable, we’ve got you covered.

EPOS systems

Enhance your customer experience with our advanced EPOS systems, packed with features to streamline your operations.

E-Commerce

Power up your online business with our secure and efficient e-commerce payment solutions, designed to boost your sales and protect your transactions.

Pay by link: The simple way to collect payments for orders and reservations

Many UK takeaways and restaurants now use Pay by Link systems to securely take deposit payments for bookings.

A Pay by Link lets businesses send their customers a secure, encrypted payment link via email or text. This gives your customers the flexibility to settle their bills at a time that suits them. It’s quick and secure – customers simply enter their card details and pay through their preferred method of contact, whether that’s email or text.

While many Pay by Link transactions are handled through virtual terminals, we at Fidelity Group have taken things a step further. With our unique merchant panel, you can customise your payment page with your business’s branding and colours, delivering a seamless and professional payment experience.

Effortless, contactless payments: Discover the power of Pay by Link

Pay by Link is the perfect solution for collecting payments with ease – from order processing to securing timely payments.

With Pay by Link, you can quickly and securely request card payments, providing a smooth and branded payment process for your customers.

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Learn more about Pay by Link

What is a pay link?

The typical costs for using a virtual terminal include a monthly rental fee, along with a transaction fee for each payment processed through it. These charges will be outlined in your acquiring contracts and will apply if you decide to use the virtual terminal on our platform.

What are the connectivity requirements?

A MOTO (Mail Order / Telephone Order) is a reference to a payment that has not had the cardholder present when the transaction has been processed.

How do I send a pay link?

Pay by link is sent directly from your third-party virtual terminal. You simply put the email or contact number of the person you want to send the link to, and the amount and press send. You will then get a report on when the payment has been made.

Is a pay by link payment secure?

Yes – a pay by link is a very secure way of taking a payment, with added security of 3DS.

What costs are involved in sending a pay link?

The usual acquiring fees are applied to a pay by link payment. Howver, you may have additional fees such as a click fee each time the link is opened and SMS batch fees if you are sending your links by SMS message.

Take payments anywhere, anytime

Virtual terminal payment solutions: No need for physical card machines – our virtual terminal makes taking payments easy.

Quick and easy

Simple to use

Included with every Merchant Panel

Take payments anywhere

Faster payments

Integration capabilities

Secure and seamless: Transform the way you take payments

A virtual terminal is a secure online system that lets businesses take payments via card details provided over the phone or in person. With this flexible solution, you can process payments from anywhere you can access the portal, offering convenience and efficiency. Multiple team members can also use the terminal, making it a cost-effective choice for many businesses.

Unlike most virtual terminals that are only available through specific providers, our system here comes built into your merchant panel. This helps reduce costs while streamlining your payment process. Plus, you can fully customise your virtual terminal page to match your brand or that of a white-label payments partner.

Talk to us about how we can help you save money on your payment solutions.

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Learn more about Virtual Terminals

What costs are involved in a virtual terminal?

The typical costs for using a virtual terminal include a monthly rental fee, along with a transaction fee for each payment processed through it. These charges will be outlined in your acquiring contracts and will apply if you decide to use the virtual terminal on our platform.

What is a MOTO payment?

A MOTO (Mail Order / Telephone Order) is a reference to a payment that has not had the cardholder present when the transaction has been processed.

What card payments can I accept with my virtual terminal?

Your virtual terminal will be able to accept all the major card issuers including – Visa, Mastercard, American Express – it can also accept other types of card, but you will need to register them with Fidelity Group before they can be accepted.

Tap, swipe, or insert: Card machines that fit any payment preference

PAX A920: Sleek, smart, and built for performance

Powered by
Android 7.1

PCI 5 SRED
security

5" HD
display

Dual
cameras

Advanced connectivity

The ultimate flexibility: Take card payments anywhere

PAX A920: Sleek, smart, and built for performance Perfect for hospitality venues like bars, restaurants, and pubs, the PAX A920 portable card machine is designed to make payment processing easier. With its sleek, Andrioid-based interface, it's ideal for a wide range of settings, including retail and beauty. Compact and easy to carry, it's built with mobility in mind, allowing you to move around the venue and take payments whenever you need to. You can also keep it docked on the counter for fast and convenient payments using the 5-inch touchscreen display.
Streamline your payment process with the powerful and versatile PAX A920 card machine.

Looking for a mini POS solution? Meet the PAX A920 Pro

The PAX A920 also doubles as a mini POS system, combining fast payment processing with multifunctional features. For those in need of a more powerful solution, the A920 Pro offers a larger processor and screen. But the real game-changer is the Pax Store – A hub for value-added apps like loyalty programs and mini EPOS software. These apps can be remotely installed on your device, turning your PAX A920 into much more than a payment machine – it becomes your all-in-one payment gateway.

Faster card payments on the go

The A920 card payment machine provides GPRS connectivity for on-the-go faster payments for any occasion, making it perfect for businesses that require a feature-rich, high-speed processing device.

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Learn more about the best payment terminals

How it looks

In our expert view, this portable card machine currently available on the market exudes an undeniable sense of allure, making it the epitome of elegance. Its visually appealing design has garnered immense popularity among beauty salons and hair salons, seamlessly blending with their captivating environments.

Functionality

This feature-rich device encompasses all the essential capabilities of a card machine, while also offering the distinct advantage of the Pax Store. With this remarkable feature, you can conveniently install applications onto your device, expanding its potential even further.

Dual connectivity

Experiance a robust and expedient processing journey by effortlessly connecting through either GPRS or Wi-Fi.

Innovation

The Pax Store remians in a constant state of evolution, regularly receiving new application releases and updates to existing ones. This perpetual enhancement of applications ensures that the Pax A920 usuer benefits from ever-improving performance, enhanced speed, and heightened security.

Battery life

Equipped with a high capicity 5250mAh battery, the Pax A920 ensures you remain fully charged throughout a bustling day of processing payments, providing up to 8 hours of uninterrupted usage.

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Martin Williams (CEO) - Gaucho & M Restaurants

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Energy Pal have demonstrated an in depth knowledge of the UK energy market and delivered new contracts that have benefited Somerhill greatly. I would have no hesitation in recommending Paul’s services at Energy Pal to any School or business"

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Paul's forward-thinking approach throughout has not only resulted in savings for Stampede electricity contracts, but has also given us the confidence that we are now paying the most competitive tariff available in the market.

I would have no hesitation in recommending Energy Pal as a highly recommended energy consultant for any local business in Tunbridge Wells interested in keeping energy related expenditure under control."

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